DATA PROTECTION POLICY

In compliance with the requirements set forth in Law 34/2002 LSSICE and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, on the protection of natural persons regarding the processing of personal data and the free movement of such data, we inform you that:

Normally, it is possible to use our website without providing personal data. If your personal data (e.g., name, address, or email) is collected on our websites, it is always optional whenever possible.

Here, we explain when we collect data, who is responsible for the collected data, the legal basis for collecting it, the purpose of collection, what we do with your data and how we protect it, and how you can exercise your rights.

Most importantly: We will not share, sell, or rent your personal information to third parties. However, we may share certain information with authorized third-party service providers necessary to provide our services.

1. Who is responsible for your data? Who do you provide your data to?

puntimmobiliari.es, owned by:

JOSE MANUEL CHAFER DESCALS
Tax ID: 20423088P
Address: Portal de Sant Francesc/10 entresuelo, 46800 Xàtiva

(hereinafter, “puntimmobiliari.es”) is responsible for the processing of the data collected through this website, apps, and other digital or printed media where puntimmobiliari.es requests personal data.

2. Summary of how we use your data

puntimmobiliari.es uses your personal data for different purposes, depending on your relationship with puntimmobiliari.es, such as managing your customer relationship, purchasing our services, handling invoicing, ensuring effective communication, sending you information as a subscriber, or responding to your inquiries and quote requests.

Data collection systems, purposes, legal basis, and retention period:

  • Contact forms: If you fill out a contact form to request information or quotes and check the corresponding acceptance box, the legal basis for processing your data is your consent. Your data will only be used to respond to your inquiry and will be deleted 7 days after our last communication. Only records for statistical and historical purposes will be kept.

  • User registration: If you register on the website to create a user account and check the corresponding acceptance box, you give explicit and informed consent. The legal basis is your consent, and the purpose is to authenticate you in the system and grant access to private areas. Your data will be deleted when you disable or delete your account. You can unsubscribe at any time.

  • Service contracts: If you purchase any of our services, the legal basis is the contractual relationship. The purpose is to manage administrative tasks, invoicing, customer service, security notifications, service updates, price changes, satisfaction surveys, and legal obligations. Your data will be retained for 6 years after the end of your customer relationship, as required by law.

  • Mailing list subscriptions: If you subscribe to our mailing list and check the acceptance box, the legal basis is your consent. The purpose is to send you commercial information, promotions, and advertisements about our services. You can unsubscribe at any time by emailing bajas@puntimmobiliari.es or clicking the unsubscribe link in any email.

  • Cookies: When users browse our website, cookies are stored. Users can consult the Cookie Policy for more information on how to disable them.

  • Google Analytics: We use third-party tracking systems like Google Analytics to analyze user preferences, demographics, traffic patterns, and other aggregated information to understand our audience better.

3. What information do we collect? What categories of data do we process?

We collect and process personal data when you interact with us, visit our websites, or purchase our services. Depending on the situation, we request different types of data.

For example, a contact form will require your name, phone number, and email, whereas a service contract will require additional details like ID (NIF/CIF) and payment information.

Categories of collected data:

  • Identifying information:

    • Name

    • Email address

    • Phone number

    • Postal address

    • Payment details (billing address, ID, bank details, etc.)

    • Information about your browser or device

    • IP address (used for communication verification and legal compliance)

4. Security Measures

puntimmobiliari.es has implemented technical and organizational security measures to ensure the protection of your personal data and prevent alteration, loss, or unauthorized access. These measures comply with GDPR (General Data Protection Regulation) requirements.

Additionally, we continuously monitor and evaluate our processes to ensure compliance with data privacy and security standards.

5. What are your rights?

You have the right to:

  • Access your personal data.

  • Request rectification or deletion of your data.

  • Request restriction of data processing.

  • Object to the processing of your data.

  • Data portability, meaning you can receive your data in a structured format and transfer it to another service provider.

  • Withdraw consent at any time.

How to exercise your rights?

To exercise any of these rights, you can contact us via:

  • Email: info@puntimmobiliari.es

  • Mail: puntimmobiliari.es, Portal de Sant Francesc/10 entresuelo, 46800 Xàtiva (Attention: Data Protection Department)

Please include your request, full name, and postal address, along with a copy of your ID or a legally valid document for identity verification.

6. Who has access to your data?

puntimmobiliari.es may share your data with public authorities when legally required (e.g., law enforcement, courts, or regulatory agencies).

Additionally, third-party service providers may access your data as part of their contractual obligations with puntimmobiliari.es. These providers include:

  • Hosting provider: ZONADEWEB – Juan Vicente Navarro García, responsible for hosting, email, and web administration.

  • Accounting services: Responsible for invoices, bookkeeping, and payment processing.

  • Web platforms: WordPress.org and Avada.

  • Google Analytics: Used for analytics and website tracking.

These providers are contractually bound to use your data only for the agreed purposes and to comply with data protection laws.

7. Third-Party Data Access via Cookies and Social Media

We use Google Analytics for statistical analysis. These services use cookies to collect website usage data. For more information, refer to our Cookie Policy.

Our website also includes social media integrations (e.g., Facebook Like Button). If you are a member of a social network and click on a link, the network may link your profile data to your visit.

Privacy Policies of Social Media Platforms:

8. Acceptance, Consent, and Revocation

By providing your data, you confirm that you have been informed about this Data Protection Policy and accept the processing of your data under the specified conditions.

You can revoke your consent at any time, but this will not affect data processing performed before revocation.

9. Changes to this Privacy Policy

puntimmobiliari.es reserves the right to modify this policy to comply with legal or industry changes. Any changes will be announced on this page in advance.